What Information Is Collected?
It is our policy to create website content that requires minimum collection
of information from our visitors. Information is collected so children
can participate in activities (e.g. post animals they have created
and the names they have given particular animals, post stories and
poems written about animals, and post drawings of animals) without
giving unnecessary personal information. Switch Zoo does not condition
a child’s participation in any of our online activities on
the disclosure of more information than is reasonably necessary to
participate in the activity. As explained below, we also collect
additional types of information (via third party payment processors)
from parents (e.g., credit card and billing information) when parents
purchase products and offerings at our site.
CD-ROM Purchases and Other Merchandise From Switch Zoo Stores
When visitors purchase a CD-ROM or other merchandise from one of the
Switch Zoo stores, Tubehead's payment processors and affiliate stores (Digital
River, PayPal, Novica,
Amazon.com and the National Geographic Store) will take the information
necessary to complete the transaction, including name, email address,
physical address and payment information. This information is used
exclusively to complete the transaction. Once visitors have successfully
entered a valid credit card number/expiration date and completed
the order process, an account will be created and maintained for
customers. We use this information to process the customer's order
and to send order confirmations via email. We do not sell, transfer
or share the information with third parties except, the information
is transferred, disclosed and shared with our third party processors
who use the information solely to handle and manage order fulfillment
and customer service, but cannot use it for other purposes and have
agreed to maintain the confidentiality of such information. At checkout,
customers are offered the opportunity to sign up to receive occasional
e-mailings about updates and future products. No email (besides that
which is sent to verify the transaction) will be sent unless the
customer chooses to be notified.
Use of Information
Switch Zoo currently does not disclose to third parties personally
identifiable information that children provide. With regard to consumer
information collected from parents, Digital River, the distributor
for Switch Zoo Deluxe, handles the payment process using a variety
of security technologies and procedures to help protect your personal
information from unauthorized access, use, or disclosure. For more
information on their secure transactions and privacy policies, please
visit digitalriver.com. (Contact
information is provided below).
Additionally, in the event that all or substantially all of the assets relating to Tubehead Inc., maker of Switch Zoo, are transferred or sold to another entity, personally identifiable information submitted to us may be transferred to the acquiring entity. Finally, we may also disclose personally identifiable information to third parties in order to comply with law or requests by law enforcement agencies, to enforce our Switch Zoo policies or to protect the rights, property or safety of our website, users of our website and others.
Third-party Ads
We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, click here.
Cookies
Cookies are information files that your web browser places on the hard
drive of your computer when you visit a website. Cookies cannot damage
user files, nor can they read information from a user's hard drive.
Cookies allow websites to "remember" users'
visits to a site, as well as some specific activities such as purchasing
a product.
Visitors who click through to our Switch Zoo affiliate stores (Novica, Amazon.com and the National Geographic Store) will receive a cookie in order for their browsers to track sales. The cookie will remain in the visitor's computer for up to 90 days before expiring. This is a standard procedure for most affiliate programs. Cookies are also used by the third-party ads described above. Other than the affiliate stores and third-party ads, Switch Zoo does not use cookies. Click here for information about opting out of cookies from third-party ads
Rated Kid Safe
Switch Zoo online is rated with the Internet Content Rating Association
(ICRA), and SafeSurf. It has the best ‘kid safe’ rating,
0000.
Switch Zoo Deluxe is rated “E” for Everyone and has received the descriptor “Edutainment” from the Entertainment Software Rating Board (ESRB). Visit ESRB to see definitions of the rating symbols & content descriptors.
Security
Tubehead Inc., the maker of Switch Zoo, has taken steps to ensure that
personally identifiable information that may be collected in the
future is secure, including limiting the number of people who have
physical access to our servers as well as electronic security systems
and password protections which guard against unauthorized access.
Switch Zoo provides links to other websites (such as Netvet and AnimalPlanet.com) that may have their own information collection practices. These other websites are governed by their own privacy policies or information collection practices, which may be substantially different from ours. We encourage visitors to other websites to review the privacy policies and information collection practices of those websites.
Questions/Concerns/Customer Service
Switch Zoo visitors may email us their questions. Other than a parental
email address, we do not request that users submit any personal information
online for customer service inquiries. We may however ask for additional
non-personal information to better help us respond to customer service
questions. We use the parental email address to communicate directly
with parents about technology-related questions, and provide them
with answers that they and their child may find helpful. We do not
sell, transfer or share the parental email address with third parties.
If you have any questions, comments or concerns regarding Switch Zoo's privacy policy and/or practices, please contact us at:
Tubehead Inc.
6 Alder Avenue, Troy, New York 12180
e-mail: switchzookeeper at tubehead dot com
Payment Processors:
Digital River, Inc.
http://www.digitalriver.com/corporate/contact02a.shtml
PayPal
http://www.paypal.com/cgi-bin/webscr?cmd=_contact_us
This privacy policy was last updated on May 23, 2008.
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